1. Increase Your Operational Efficiency
One of the obvious benefits of fleet tracking is knowing where all your assets such as vehicles, and equipment are in real time. With this information readily available, you can optimise routes, reduce idle time, and improve fuel efficiency across your entire fleet.
The use of digital tools for recording, sharing, and utilizing important information can significantly improve internal processes. By doing so, organisations can gain accurate insights into their operations, leading to better business decisions. These tools can also improve decision-making speed by allowing instant access to critical data.
2. Provide Better Customer Service
Fleet tracking software can help businesses provide better customer service. By using tracking software, businesses can more easily communicate with customers to provide accurate arrival times. Additionally, tracking software enables operators to identify the nearest available vehicle to an urgent job reducing response times and exceeding service level agreements.
Tracking software can also help businesses provide increased transparency for customer billing. GPS software can provide evidence of service delivery to ensure all services are accounted for, completed and accurately invoiced. This level of detail, transparency, and responsiveness can improve customer satisfaction and trust.
3. Reduce Your Operating Expenses
GPS fleet tracking benefits can often be easily seen on your balance sheet. Optimising routes and reducing fuel consumption can lead to significant cost savings, and many businesses see improvements in operational efficiency that result in reduced overtime and labor costs. These savings can be reinvested into capital expenditure projects like fleet upgrades or ongoing maintenance. In our recent TS23 Telematics Survey rising fuel costs were cited as the most significant business challenge with 93% of telematics users stating that they had reduced fuel cost by up to 40%.
Fleet tracking software can also save money in another important, but less obvious way: theft reduction. By knowing where your company assets are in real time, you can minimise the risk of theft and unauthorised use that can result in legal fees, recovery costs, and disrupted business operations.