We are Teletrac Navman (UK) Ltd of K1, Kents Hill Business Park, Milton Keynes, MK7 6BZ ; email@example.com, 0345 521 1133 (“Teletrac Navman”).
We provide Location based telematics technology and services for managing mobile assets to customers.
We use your information as further explained in this Privacy Notice. We will be the 'controller' or ‘processor’ of the information you provide us depending on the circumstances.
Our website links to other websites, which will have their own privacy notices and terms.
We at Teletrac Navman take your personal data seriously and we are committed to processing your data responsibly and being transparent about how your data is used. To provide our products and services we need to hold personal information about you and in this notice we will:
We will collect certain personal information about you in the course of your relationship with us.
This information includes:
Name and address of the business you work for;
Your contact details;
Information captured by CCTV on our premises.
Telephone system call recordings
If you visit our website we may collect addition personal information via cookies or similar technology, including but not limited to:
Your IP Address;
Your cookie ID
Your web browser
Your Operating system
The web pages you visit on our website
Through our products, should we collect sensitive personal data about you,) we only collect this personal data from you, and further process this data, where you have given your explicit consent.
We may collect personal data about you from the following sources:
We use your personal data for the following purposes:
How long we keep your information will depend on the purpose for which we use it.
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations. We have internal rules that set out how long we retain information and the period of time varies depending on the type of relationship we have with you:
In summary, however, we will keep your information for the following periods:
Your personal data may be shared for the purpose of performing functions on our behalf and who also provide services to us such as:
If any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.
Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the our website, our business or the public.
These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.
No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.
We process your information:
If you ask us to stop processing your information, and if we do not require this personal information to fulfil our contractual obligations, we will remove your data from our database, within 30 days of the date of the request.
Hubspot, the marketing platform to which we subscribe to, has a built-in Predictive Lead Scoring functionality which may be used for automated decision making. A Predictive Lead Score is assigned to each contact profile. This is calculated by an algorithm which combines user demographic information with behavioural data relating to user engagement across our various digital platforms, namely: marketing emails; website and landing pages; and social platforms. Predictive Lead Scores may be used to identify and prioritise opportunities for automatic follow up, whether by telephone or email.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal consequences for you or similarly significant effects. While we’re confident that the technology works, we understand that not everyone is comfortable with decisions being left entirely up to machines. If you have any questions about our identity checking system, please contact us on using the details at the end of this Privacy Notice.
Teletrac Navman (UK) Ltd would like to contact you from time to time about our new similar products and promotional offers by email, telephone or post.
You can expect to receive no more than four marketing emails per month from us.
You can unsubscribe / opt out at any time by contacting us using the details at the end of this Privacy Notice.
We only process our customers’ information within the UK and European Economic Area (EEA) save that personal data exported from our solutions may be sent outside of the EEA at the discretion of the user.
Should any other personal information obtained outside our solutions be transferred outside of the UK or EEA, we require that appropriate safeguards are in place to protect the information when it is processed.
You can obtain a copy of the safeguards in place for such transfers by contacting us using the details at the end of this Privacy Notice.
We ensure the security of your personal data by the use of perimeter firewalls and email encryption. Regular penetration testing and vulnerability scans are carried out and actioned against. We exercise due diligence in protecting all data that we acquire or retain.
We also take steps to ensure all our subsidiaries, agents, affiliates and suppliers employ adequate levels of security.
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
|Rights||What does this mean|
|The right to be informed||You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Notice.|
|The right of access
You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice).
This is so you’re aware and can check that we’re using your information in accordance with data protection law.
|The right to rectification
You are entitled to have your information corrected if it’s inaccurate or incomplete.
|The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
|The right to restrict processing
You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
|The right to data portability
You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
|The right to object to processing
You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
|The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
|The right to withdraw consent
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).
This includes your right to withdraw consent to us using your personal data for marketing purposes.
To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.
We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
Alternatively, the law may allow us to refuse to act on the request.
If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here:
K1, Kents Hill Business Park, Milton Keynes, MK7 6BZ, 0345 521 1133
Data Protection Representative: firstname.lastname@example.org
If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator in your country.